

In the exploration of digital currency and new national payments-system rails, user research is vital. It serves as a reality check, a cost-saver, and a compass; it mitigates risks and empowers decision-makers with the data they need to be proactive rather than reactive.
Shira Frank
Director of Maiden Labs

2021 US Report Research Team
The Future of Our Money: Centering Users in the Design of Digital Currency

Georgia Rakusen
Lead Researcher
Newcastle University
Digital Currency UX,
Mixed-Methods User Research
London

Brennan O’Rear
Researcher
University of Chicago
Cultural Anthropology, Political Economy, Social Psychology, Data Analytics
New York

Shira Frank
Director
Smith College
Digital Currency, Political Theory,
Middle-East Peace Politics
Colorado

Zach Herring
Team Lead
Digital Currency, Design Research
Colorado

Cris Kubli
Researcher
University of Texas
Applied Cognition and Neuroscience, UX Research,
Cognitive Anthropology
Texas

Erin Gjefle
Researcher
University of Edinburgh
UI/UX Design, Human Physiology, Environmental Science
Washington

Mia Herring
Project Manager
University of Denver
Project Management, Operations, History, Curriculum Development
Colorado

Chichi Wu
Assistant​
Smith College
Data Science, Art History
Massachusetts
